Back In The Saddle – Not honoring 15% off

P.O. Box 3336
Chelmsford, Massachusetts
United States01824-0936

I have had 4 emails to your customer service department to honor the 15% off that is listed on your web site under the product that I ordered. They continued to ask me to send them a copy to prove it which I did twice and both times they said they did not receive it and did not honor it. In all my years in customer service have I ever have to prove a company distributed promotion. Will not be doing business again with this company.

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