P.O. Box 3336
Chelmsford
Massachusetts
United States – 01824-0936
I needed to correct my order and to order some items additionally. I thought it would be easy to do if I talk to someone directly. But they refused to change anything because their system would not accept any kind of changes. The only thing they offered is to cancel my order and place a new one with all the corrections. Ok, I agreed. I asked whether all of the items were in stock, the answer was positive. However, when it came to shipping I learned that some of my items would be missing, because the orders are sent no matter what, they don't send them completed. And it's bad.
I have been waiting for one month for missing items to arrive. Something tells me it will never happen…