Balwin Properties

Townsend Office Park, 1 Townsend St., Bedfordview, Germiston
Johannesburg
South Africa – 2008

Hi, I have complained about your faulty alarm to your Facebook messenger but I am being ignored.

Your new development which you just recently started advertising for selling has a faulty alarm which goes off every 2-5 minutes the whole night.. This has been going on for a month now and I cannot understand why it is not being repaired.

We are living in a residential area and not an industrial area, this is causing a disturbance during the night.

Please can you fix the alarm and consider us your fellow neighbors who have to still wake up for work the next day. It is really becoming difficult to sleep at night..

Regards

Townsend Office Park, 1 Townsend St., Bedfordview, Germiston
Johannesburg
South Africa – 2008

Firstly I have complained multiple times before and nothing was done.
We were charged occupational rent for an apartment that was ALMOST COMPLETED, however it is far from being suitable to live in.

Every morning Monday to Sunday, without fail at 6:30am the construction workers begin on site and finish work at 6pm. Including Public holidays, I may add. Since the 1st of December 2020 until today 23 February 2021 we have only had 1 week of sleep and that was around Christmas. 1 WEEK OF SLEEP IN 3 MONTHS.
The noise is unbearable and you we cannot sleep through it. The shouting and whistling of workers, the grinding, JCB and stampers comes right through our closed doors and windows. I have recorded everything and will attach some of the many videos I have of just how ridiculous this really is.

Other than the noise we have water and electricity cuts daily!! We have construction workers up and down our staircase all through the day. Often even opening our front door mistakenly thinking it is a unit they are working on.

Balwin offers 12 month levy holidays and R50, 000 Take A Lot vouchers but you can’t look after your current clients in making them happy. It is seriously ridiculous!!

Either stop working from 3pm on Saturdays and all of Sunday or compensate us for the inconvenience of having this disturbance to ease the constant burden.