Bab Al Madeena Rent A Car – this company is a joke!


Room 1, Office 14, Floor 5
Dubai
United Arab Emirates

I have used RentaCarDubaiMonthly service and rented a car! This was the most terrible experience ever! I never met such an ignorant and rude people ever before!
They also asked for my credit card details and I gave them all the necessary information! How foolish I was!
They've started billing and charging me without my permission. I never allowed them to do that. When I contacted their office they were extremely rude and refused to refund my money!! I had to call my bank and block these guys from further charges! They never explained why did they take extra money from my card, they just took it and that's it!
You might want to try these guys because of their super low prices, but remember my words – don't do that! You will lose more money with these guys rather than you choose more expensive company.

Bab Al Madeena Rent A Car – scam on security deposit


Room 1, Office 14, Floor 5
Dubai
United Arab Emirates

I rented a car in Dubai from Bab Al Madeena car rentals in May 2018. Found this company online and they offered very attractive price. After 10 days I returned the car in its original condition (just without disgusting cigarette smell) and was promissed to get back my deposit back to the credit card within a month. Never got it and they just ignore me now. Total amount of this scam is around 400 usd.

Bab Al Madeena Rent A Car – rent a car


Room 1, Office 14, Floor 5
Dubai
United Arab Emirates

This company serves car which is such bad condition – attaching photos for it And they are recovering car washing charges from me
They do not have the any responsibility as a company to inform customer the reason and talk to them for the service they are providing
Can't believe Dubai has some company to serve people

Worst customer service and worst experience ever

Bab Al Madeena Rent A Car – partial refund of the security deposit


Room 1, Office 14, Floor 5
Dubai
United Arab Emirates

hi,

i have taken rent a car from Bab al Madeena, on 19th Oct 19, i had paid 750 AED as the deposit, i returned the car on 26th Oct, my car number was M68029, i had cleard all the outstanding payment through Cash (salik and other charges) before returning the car, i was told my security deposit will be reimbursed in 21 days.

Now i have received 633AED instead of 750 AED i called the reception of BAB al madeena, they say Salik was pending which is a lie as all the Salik between 19th Oct till 25th for the vehicle M68029 was paid in full.

Can someone look into this, it is gross cheating practice and cannot be tolerated.