Bab Al Madeena Rent A Car – Scammers


Room 1, Office 14, Floor 5
Dubai
United Arab Emirates

Worst car rental company !!! scammers ! nasty staff.. Thick skinned [censored]!! they will trap u in their scam !!! i called the police and they also cant do anything !!! very surprised ! tourists are warned agains thtis company !!! strange things is when police arrived, they said we know these people are cheaters !!! why isnt government not doing anything then they already have so many complains ???? if u go to their fb page u will find so many complains!! and yet they are protected !!! worst car rental !! scammers !!! they are most ruthless and thick skinned [censored] ! they will charge yr card against yr approval !!! rascals they are !!!

Bab Al Madeena Rent A Car – Deduction in deposit amount for late delivery of vehicle


Room 1, Office 14, Floor 5
Dubai
United Arab Emirates

I had given a deposit of 750 aed and upon washing the car (as per policy), i went to the office before 1pm. The staff had a meeting and nobody to attend me to take the car. I waited and they deducted 210 aed from the deposit (which I received after 1.5 months) for “late delivery of the vehicle”. I advised to check the cctv or the car wash receipt. No response from the company. I complained in DED, they said nothing can be done as cctv cant be accessed by them and the car wash receipt can have an older time.

Bab Al Madeena Rent A Car – never return deposit, fake faults, open fake civil cases


Room 1, Office 14, Floor 5
Dubai
United Arab Emirates

I rented a car for a month in jan 2019. I never got my deposit back till now and when returning the car they made me get police report for a tiny dent that 9 out of 10 people can not see when doing initial car check and I have a suspection that it was made by one of their staff on purpose when I went up to their office and left the car in the parking lot. They wanted me to pay 2.000 aed for repare that I refused to pay. Though deposit was supposed to be credited after 30 days I haven t rscieve it till noe and 1 year and 3 months later they sent me civil case application form by whatsapp claiming 47.000 aed for I don’t know what!!!

Bab Al Madeena Rent A Car – partial refund of the security deposit


Room 1, Office 14, Floor 5
Dubai
United Arab Emirates

hi,

i have taken rent a car from Bab al Madeena, on 19th Oct 19, i had paid 750 AED as the deposit, i returned the car on 26th Oct, my car number was M68029, i had cleard all the outstanding payment through Cash (salik and other charges) before returning the car, i was told my security deposit will be reimbursed in 21 days.

Now i have received 633AED instead of 750 AED i called the reception of BAB al madeena, they say Salik was pending which is a lie as all the Salik between 19th Oct till 25th for the vehicle M68029 was paid in full.

Can someone look into this, it is gross cheating practice and cannot be tolerated.

Bab Al Madeena Rent A Car – Non refunding the full deposit amount of 1500 dirhams


Room 1, Office 14, Floor 5
Dubai
United Arab Emirates

Rented a car from them on 15th Dec 2020 for 21 days and returned on 4th Jan 2021 for a period of 21days with full rental amount in advance along with the Deposit of 1500 Dirhams.
But out of 1500 Dirhams they just transfer me Sr847.00 without giving any details.

Bab Al Madeena Rent A Car – Rent a car


Room 1, Office 14, Floor 5
Dubai
United Arab Emirates

I renter a car from bab al madeena. The condition of the car was very bad. They took a deposit of 750 aed from me. I returned the car at 4.50 pm on Thursday and they cut 200 aed from my deposit saying that I did not return at 1pm. no information was given to me verbally about this. They always conveniently say ‘you ve signed an agreement maam! Very unprofessional and not at all customer friendly! Please AVOID THEM ! And I wish to mame a complaint against them!

Bab Al Madeena Rent A Car – they are changing customers stay away


Room 1, Office 14, Floor 5
Dubai
United Arab Emirates

Avoid this company as you can. And I will explain you why,
I rent a car from them for a month, first was Maga durty, outside have major accidents, I say OK I was in hurry and I received, Car was 1390 aed per month. Any way on renewing they ask for 1990 aed for a Renault symbol scrab car as condition so I cancel, I give them deposit 1000 aed and they say after 25 working day will refund. This never happened. They give reason of extra km salik and raod violations. On top of this they open CIVIL CASE for a 160 aed wich was not fare any way now this company is asking 10600 aed. So my advice to you Don’t ever rent car From this company!!!

Bab Al Madeena Rent A Car – Non refunding the full deposit amount of 1500 dirhams


Room 1, Office 14, Floor 5
Dubai
United Arab Emirates

Rented a car from them on 15th Dec 2020 for 21 days and returned on 4th Jan 2021 for a period of 21days with full rental amount in advance along with the Deposit of 1500 Dirhams.
But out of 1500 Dirhams they just transfer me Sr847.00 without giving any details.