1589 NW 12th Ave.
Pompano Beach, Florida
United States – 33069
Purchased a Leather Sofa with a five year protection plan in 2/23/2018.
The left side of the sofa is worn by area of the Head. Which has faded leaving a 3″ spot on the sofa.
Not cover under protection plan. If we new this we would have never purchased the sofa and warranty.
I notice on other complaint Bears had sent repairmen out to other customers locations not me?
I called to inform Bears customer Service [protected]), the Store [protected]), the Warranty department [protected]) on 4/8/2021 about the sofa problem.
Claim Reference Number C2535021