1589 NW 12th Ave.
Pompano Beach, Florida
United States – 33069
My wife and I purchased a bedroom set form Baers furniture located on 910 us highway in N.P.B on 11/29/18 and took delivery on 12/04/19 and after 3.5 moths later the mattress is sinking, so I called costumer service an 1 week later they called me and told me that they would be sending some one out to see the mattress, when the inspector came in he immediately noticed that the mattress was sinking, he did some testing and he told me that someone from Baers furniture would be getting back to me, no one did 3 weeks later I called and I spoke with the gentleman and he said your claim is denied… I asked why? he simply told that it was sinking but not enough, I asked him can you explain ? he said well it needs to be one inch and a half for it to be considered a claim, I said so its defective… but not enough defective? he said yes! he said call back in 90 days and we will recheck the mattress which means I have to be half a year with a defective product? that’s not right . I don’t understand this, why such a big company like Baers Furniture does this to hard working people, all I want is for a good matress that I paid for…