912 Broadhollow Road
Farmingdale, New York
United States – 11735
I am blown away by the horrible experience. I was ready to spend thousands and after waiting a half hour and after making an appointment, I watched a young girl with no right being in charge, yell at a person calling in to complain – she was so rude. Then she started helping others instead of me!? When I said I had appointment with you and have been standing here 30 min, she start crying and told me to “just leave.” to top it off the owner responded with arrogance … I guess this is where employees get it from? I also watched several people leave bc no one would help them. So I spent $6k in central islip, and was treated the way all customer should be, with respect.
Also a friend ordered a rug and paid for it. It was supposed to be there 7-10 days. After 10 days she started calling. They never called her back. Gave her run around. Turns out they never submitted the rug to manufacturer and lied about it. She found out from manufacturing company the truth
I find it unbelievable that “management” responds to these complaints online yet they can’t even call their customers back, treat them with respect or not lie to them. I have never had to deal with a company like this and wanted to share so others don’t have the same experience.